New Starbucks CEO plans to work in stores monthly
Starbucks’ new CEO Laxman Narasimhan says he plans to work a half-day shift once a month in one of the company’s stores in an effort to stay close to the company’s culture and customers.
Coffee meets olive oil: Starbucks' newest drinks are a taste of Italy
Chairman and CEO Howard Schultz came up with the idea after visiting Sicily in 2022 and noting how locals ingested a spoonful of olive oil on a daily basis.
Family forced to cancel vacation after venti-sized tipping error at Starbucks
A trip to Starbucks for two cups of coffee ended up costing an Oklahoma man $4,500, causing him to cancel other plans. The company later sent reimbursement checks.
Changes to Starbucks’ reward program kick in Monday — what to know
The number of “stars” needed to get certain food and drinks for free in the U.S. as part of Starbucks’ rewards program officially changes on Feb. 13.
Family shocked by $4,444 charge after Starbucks run
An Oklahoma man was buying coffee in a Starbucks drive-thru and was in disbelief when he later learned he was charged $4,444.44 while paying for his order.
Starbucks to offer nationwide DoorDash delivery by March
Starbucks said delivery represents a “significant growth opportunity” for the coffee giant as more people shift to remote work with less in-person ordering.
Starbucks adds new Pistachio Cream Cold Brew to its 2023 winter menu
Starbucks said its Pistachio Latte is also making a return.
Starbucks to change number of rewards 'stars' needed for free drinks in February
Starbucks is also changing what tiers certain food, drinks, and other products can get redeemed through.
Starbucks Red Cup Day 2022: How to get a free reusable cup
On Nov. 17, Starbucks is giving away free reusable red cups at participating U.S. stores. Here’s how to snag one.
Starbucks workers strike at more than 100 US stores
The walkouts on Thursday coincide with Starbucks’ annual Red Cup Day, which workers say is often one of the busiest days of the year.
Starbucks to spend nearly half a billion dollars to revamp image, make stores more efficient
Starbucks plans to spend $450 million next year to make its North American stores more efficient and less complex. The company also said it plans to open 2,000 net new stores in the U.S. by 2025.
Starbucks closing Union Station location as part of nationwide closures over safety concerns
Starbucks is closing 16 stores around the country, including a location in D.C., because of repeated safety issues, including drug use and other disruptive behaviors that threaten staff.
Starbucks closing these 16 stores, citing safety issues
Starbucks is closing 16 stores around the country because of repeated safety issues, including drug use and other disruptive behaviors that threaten staff.
Starbucks pulls new chicken sandwich from menu due to ‘quality standard’ concerns
Starbucks’ order to pull the chicken sandwich coincided with reports from people on social media who claimed they suffered diarrhea, stomach pain and even vomiting after eating it.
James Cromwell, 'Succession' actor, glues hand to Starbucks counter to protest vegan milk charges
James Cromwell, an 82-year-old actor and activist, superglued his hand to a Starbucks counter to protest the chain’s extra charge for plant-based milk alternatives.
Customer sues Starbucks claiming he was 'poisoned' by toxic chemical
Customer claimed his Starbucks cup was filled with cleaning solution
Starbucks to give raises to all US store employees
All Starbucks baristas, supervisors and cafe attendants in the U.S. will receive an increase of at least 10%, according to a company spokesperson.
Starbucks praises Black barista's response to mask-eschewing customer who yelled ‘f--- Black Lives Matter'
A Starbucks barista in San Diego County is being praised for how she handled a disruptive customer who repeatedly refused to wear her mask and then shouted “f--- Black Lives Matter” as she was leaving the store.
Texas Starbucks barista attacked after asking customer to wear mask
The man was charged with assault and trespassing, police said.
More than $20K raised for Starbucks employee who refused to serve customer not wearing a mask
The customer posted a photo of the barista on Facebook complaining that she wasn’t served because she wasn’t wearing a mask.